Off-campus borrowers

Eligible UNSW students and staff may register as off-campus borrowers to request library items and Interlibrary loans for delivery to your registered mailing address.

UNSW Canberra students and staff are served by UNSW Canberra, Academy Library Home Delivery Service.

Who is eligible for this service?

To be eligible for this service, UNSW staff and students will need to meet one or more of the following criteria:

  • staff whose work is normally fully undertaken off campus
  • students registered with Equitable Learning Services
  • students enrolled in online programs defined as external delivery mode
  • students enrolled in a full time, remote practical course or fieldwork component (outside Metropolitan Sydney)
  • academic staff, postgraduate or honours students directly impacted by COVID-19 (temporary eligibility)

Registering and borrowing

Register by completing the Off-campus registration form.

  • Request UNSW Library items by searching the Library collection. When submitting a request, ensure you select 'Personal Delivery - Home Address' in the 'Pickup Location' field.
    • When borrowing a high demand course item, a 14 day loan period applies.
  • Eligible staff and students can sign in to the ILL request form to submit a request for items not held in the collections at UNSW Library (Sydney) and Academy Library (Canberra). Significant restrictions continue to impact other libraries and may cause delays or cancellations of interlibrary loan requests.

The Library will cover the cost of postage to your registered mailing address. However, it is your responsibility to pay return postage costs. Postal delays are currently being experienced.

UNSW Library aims to assist off-campus students and staff to obtain resources in a timely manner. Requests for items in high demand may be cancelled due to shortened loan periods. Due to limited loan periods and often lengthy delays in supplying physical resources, we generally do not borrow physical items from overseas libraries for off-campus students and staff.

For information about borrowing from UNSW Library including request, renew, return, recall and rights, see Borrowing.

Alternate access options

For off-campus access to the Library's online resources, see Access to online resources.

To borrow books from an academic library closer to your location, consider joining the University Libraries Australia & New Zealand (ULANZ) borrowing scheme.


For further assistance or to advise the Library of a change of mailing address, submit an Ask a question form.

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