eResource access issues

Report an issue when accessing a Library electronic resource through Library collection.

Many access problems can be resolved by updating your browser to the latest version, clearing your browser cache and search history or trying a different browser.

For more trouble shooting tips see the checklist.

Your contact details

Enter your UNSW zID

Details of the problem

Name of the database, eBook, journal or article you require
Please provide as much information as possible e.g. how and when the problem occurred, what error message was received and screenshots where possible.

Attachment of screenshots will help our investigations.

Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png bmp txt rtf pdf doc docx.
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png bmp txt rtf pdf doc docx.