Main Library

Help Zone

The Help Zone is located inside the Library entrance. Visit us during staffed hours for assistance with your enquiries.

• Borrow and return items
• Pick up interlibrary loans
• Pick up DVD and other requested items
• Research assistance
• Search the Library collection computer
• Add credit to your UNSW ID card at recharge kiosks

Borrow and return items

These facilities are located near the Help Zone on Level 2. You can borrow/return items using the self-check machines and return loans via the return chute located near the Help Zone. Outside Library opening hours, the after hours return chute inside the Library entrance is accessible for UNSW students and staff with swipe access. An additional after hours return chute is located at the back of the Library near the Post Office (opposite UNSW Scholarships).

High Use Collection

The High Use Collection room is located near the Help Zone on Level 2. Short loans and requested items are located here. Borrow and return short loan items using the self-check machines in the High Use Collection room. Late return of these items will incur fines.

Group study rooms

Log in to Room bookings to book a group study room or media booth. Group study rooms are available on Levels 2, 3 & 4 and are equipped with LCD screens and whiteboards. Media booths are available on Level 3 only and are equipped with an LCD screen and DVD/video player. Borrow headphones, VGA and HDMI cables from the Help Zone during staffed hours for use in any of these rooms.

Computers

Computers are available throughout the Library. Check computer availability display screens to locate any available computer within the Library. For WiFi access, UNSW Wireless Network (UniWide) is available throughout the Library for use with personal devices. Computer labs are located on Level 3. These computers and rooms are available for students to use when not booked by Library staff for classes.

Print/Copy services

Help phones are located at the Print/Copy stations on Levels 3, 4, 6, 7 and 8 for print copy scan enquiries. Further assistance is available at the Print/Copy Services desk on Level 2. Print/copy/scanners are available throughout the Library at the Print/Copy stations.

Add credit to your UNSW ID card at any campus recharge kiosk, the Help Zone, Print/Copy Services desk or pay online. See UNSW IT Services Campus Printers for charges.

24/7 Level 2

Level 2 is open 24 hours a day, 7 days a week except during University shutdown period. Outside Library opening hours, the space is available for UNSW staff and students with swipe card access. Outside Help Zone staffed hours, this space is monitored by security guards. You may be required to show your UNSW ID.

You will find a range of individual and collaborative study choices with WiFi available, group study rooms, computers and printers. Some collaborative areas contain high tables and chairs. Designated eating areas are available in the student lounge and in the student study space’s kitchenette which includes a microwave. For more information see Food in the Library.

Postgraduate study space

For postgraduate students only, this space is open during Main Library opening hours by swipe access. Log in to Room bookings to book a group study room. You will find a range of individual and collaborative study choices with study desks, computers, printers and a designated eating area including kitchenette and microwave. For more information see Food in the Library.

Touch screen kiosks

Touch screen kiosks are located in the Main Library and Law Library. Use them to locate group study rooms, collections, computer areas and facilities such as toilets, printers, lifts and stairs. You can also use them to locate facilities, faculties and services on the Kensington & Paddington campuses.

Newspapers & music

Newspapers are located on Level 3 next to the music collection.

A collection of music CDs can be found on Level 3 near the front stairs. CDs can be borrowed or used on a Library computer or personal device. Headphones can be borrowed from the Help Zone.

Maps & microforms

Map collection is located on Level 3. For assistance, ask at the Help Zone. A large scale printer and light table is available for viewing and printing maps. For more information on finding print and online maps.

Microform collection is located on Level 4. It includes newspapers, statistics, journals and conference papers. Microform readers are available for viewing and printing.

Facilities

Toilets

• Male toilets (including an ambulant cubicle) are located on Levels 2, 3, 4, 5, 7 and 9
• Female toilets (including an ambulant cubicle) are located on Levels 2, 3, 4, 6 and 8
• Accessible unisex toilets with baby change tables are located on Levels 2, 3 and 4

Whiteboards

Whiteboards are located in collaborative study areas on Levels 2, 3, 4 and 6 and in most group study rooms. Erasers and markers are available for use on site. More are available from the Help Zone if required.

Also in this Library

• Search the Library collection computers on each level
• Lifts and stairs to all Library levels
• Library Help Point phone near lift foyer on each level (except Level 2)
• Stairs to UNSW Archives on Level 1
• Device charging stations on Level 2
• Portable battery chargers available for loan at Help Zone
• UNSW Security Help Point intercom located in the lift foyer on each level, student study space entrance on Level 2 and in the Postgraduate study space on Level 4
• Water bubblers are located in the lift foyer on each level
• Snack vending machines are located at the Library entrance on Level 2

Assistive technology centre

The Assistive technology centre is located in room 207, on Level 2. Register to use this room with Disability Support Services.