eResource access issues

Report an issue when accessing a Library electronic resource through Library collection.

Before you submit this form

  1. Follow the trouble shooting tips in the checklist
  2. Unable to access the article? Try searching the Library collection for the journal title, then go to the volume, issue and page

Your contact details

Enter your UNSW zID

Details of the problem

Note: Unless the name of the database, eBook, journal or article is included, you will be contacted again before the Library can troubleshoot the issue.

Please provide as much information as possible e.g. how and when the problem occurred, what error message was received and screenshots where possible.

Attachment of screenshots will help our investigations.

Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png bmp txt rtf pdf doc docx.
Files must be less than 2 MB.
Allowed file types: gif jpg jpeg png bmp txt rtf pdf doc docx.