Report an issue when accessing a Library electronic resource through Library collection. Before you submit this form Follow the trouble shooting tips in the checklist Read the public notes you see on the Library collection record as it may help you identify what the problem might be Try again as most access problems are temporary Make sure you satisfy our access requirements Please provide as much information as possible, e.g. title of database, eBook, article or journal, volume and issue number Your contact details First name * Last name * Email address * This will be the email address we will use to contact you UNSW affiliation * UNSW Sydney UNSW Canberra Conjoint/Adjunct Staff Other zID * Enter your UNSW zID Details of the problem Note: Unless the name of the database, eBook, journal or article along with its volume and issue number is included, you will be contacted again before the Library can troubleshoot the issue. Please check the journal title/ISSN for availability via Library collection. Staff and eligible students can submit an Interlibrary loan request if the desired year/volume/issue is not available. Where are you trying to access from? * - Select -On Campus (UNSW network)Off-campus (commercial ISP)Off-campus (UNSW VPN) Where did you find the link? * - Select -Course Reading / LegantoLibrary collection / CatalogueUNSWorksOther Link details * Course code * Problem with * - Select -ArticleBookDatabaseJournalThesisOther Article details * Article title, author, publication, date Book details * Title, author, publication details Database name * Journal details * Title, volume and issue number Thesis details * Title, author, faculty or school, date Summary * Description of problem * Please provide as much information as possible e.g. how and when the problem occurred, what error message was received and screenshots where possible. Attach document Files must be less than 2 MB.Allowed file types: gif jpg jpeg png bmp txt rtf pdf doc docx. Attach document Files must be less than 2 MB.Allowed file types: gif jpg jpeg png bmp txt rtf pdf doc docx.
