Interlibrary loans

The interlibrary loans service

  • obtains items and articles that are not held in UNSW Library's collection from other libraries, both within Australia and from overseas, that supports the research and teaching at UNSW
  • supplies physical resources held in the UNSW Library collection to off-campus staff and students


  • UNSW staff
  • NIDA staff
  • Undergraduates, postgraduates, honours students, and Medical Independent Learning Project students
  • Emeritus
  • UNSW Foundation Studies students
  • off-campus staff and students

Requesting an interlibrary loan

  • log in to request an interlibrary loan via the ILL request tab in Library Search
  • journal articles can also be requested via the interlibrary loan link in SFX
  • before submitting your request, check that the item is not held in UNSW Library's collection by searching Library Search and Find e-Journals

Requests that may be difficult to obtain include

  • rare books
  • reference materials
  • whole issues or volumes of serials
  • materials in heavy demand in the lending library
  • very recent publications still in print

Turnaround times

  • regular/non-urgent material will usually be supplied within 5 to 10 working days
  • overseas material will take longer to obtain

Delivery is dependent upon

  • the accuracy of the details provided
  • the location of the supplier
  • availability
  • the supplying library's turnaround time
  • postage time

From the Relais ILL request form, users can now view a list of their requests. The following will display at the top of each form.

        List Open Requests   |   List All Requests   |   Request Loan   |   Article/Chapter Request

Most Relais ILL requests do not display in myLibrary. Loan requests will display in myLibrary once the item has been received by the library.


You will be notified via email when an item has arrived. Electronic articles will be supplied either as an attachment or as a link with access details.

Loan periods

Loan periods vary depending on the lending library's policy.

Renewing an interlibrary loan

Contact the Document Services Unit at least three days before a loan's due date.

Phone: (02) 9385 2671 (9.00am - 5.00pm, Monday - Friday)

Returning an interlibrary loan

Interlibrary loans can be returned via any UNSW Library return chute, or by post. So that your loan is discharged correctly, please ensure the plastic ILL strap is attached to the loan when it is returned.

Loans returned late will be subject to the same penalties as all UNSW Library loans.

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