Interlibrary loans

The interlibrary loans service is available to all current UNSW staff and students.
For further information see http://www.library.unsw.edu.au/borrowing/entitlements.html

The interlibrary loan service

  • obtains items from other libraries, both within Australia and overseas, that are not held in the UNSW Library collection in order to support research and teaching at UNSW
  • supplies chapters and articles from the UNSW library's physical collection to
        - Off-campus patrons
        - Patrons based at a different campus to that of the UNSW physical collection
  • Refers items requested to be purchased if electronic version of material is available. If print copy is preferred please note on the interlibrary loan request

Requesting an interlibrary loan (ILL)

Before submitting your request, check that the item is not held in the UNSW Library collection

  • login to myLibrary and request an interlibrary loan via the ILL request tab
  • Journal articles can also be requested via Find it, available when accessing Find databases and Find e-Journals
  • use the Requesting from other libraries link to request items not found at UNSW

Requests that may be difficult to obtain include

  • rare books
  • reference materials
  • whole issues or volumes of journals
  • materials in heavy demand
  • very recent publications
  • items not yet published in print

Turnaround times

  • regular/non-urgent material will usually be supplied within 3 to 10 working days
  • urgent materials can be requested using the rush and express service levels (see Costs section below)
  • overseas material will take longer to obtain

Delivery is dependent upon

  • the accuracy of citation provided
  • the location of the supplier
  • availability
  • the supplying library's turnaround time
  • postage time

Costs

  • Core service level requests incur no charge
  • Rush ($16.50-$33) and Express ($33-$66) service level requests incur additional costs. The amount charged will be added to your patron borrower account

Notification and delivery

  • an email containing your request number will be sent as confirmation that the ILL request has been received by the Document Services Unit
  • you will be notified via email when a loan item has arrived
  • subject to license conditions, digital copies will be supplied via email with access information

How to view the status of your Interlibrary loan request/s

  • Sign into MyLibrary, click on ILL Request. The ILL request form opens
  • Click on List Open Requests to view all active requests or click on List All requests to view past and present requests

Load periods

Loan periods vary depending on the lending policies of the supplying library.

Renewing an interlibrary loan

Contact Document Services Unit at least two business days before a loan is due. See contact us details below.

Returning an interlibrary loan

  • Interlibrary loans can be returned via any UNSW Library return chute, or by post
  • so that your loan is discharged correctly, please ensure the plastic ILL strap is attached to the loan when it is returned
  • loans returned late will be subject to the same penalties as all UNSW Library loans

Email: ill.one@unsw.edu.au
Phone: (02) 9385 2671
Opening hours: 9.00am - 5.00pm Monday to Friday
Postal address: Document Services Unit, UNSW Library, UNSW Australia, Sydney NSW 2052 AUSTRALIA

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